1. Introduction
Welcome to Easycare Plumbing. We are committed to protecting the privacy of our clients and ensuring the security of their personal information. This privacy policy outlines the types of information we collect, how we use it, and the steps we take to protect it.
2. Information Collection
Easycare Plumbing collects information that you provide directly to us when you request our services, such as:
Name
Contact information (such as telephone number and email address)
Address of service location
Payment information (processed via secure third-party service providers)
Any other information you choose to provide related to the service requested
We may also collect non-personal information through automated means, such as cookies and analytics tools, to improve our website and services.
3. Use of Information
The information we collect is used for the following purposes:
To provide, maintain, and improve our plumbing services
To process transactions and send related information, including appointment confirmations and invoices
To communicate with you about services, offers, promotions, and provide customer support
To comply with legal obligations, resolve disputes, and enforce our agreements
4. Information Sharing
Easycare Plumbing does not sell, rent, or lease your personal information to third parties. We may share information with third-party service providers to perform functions on our behalf, such as processing payments or scheduling software. These third parties are prohibited from using your information for any other purpose and are contractually obligated to comply with all applicable privacy and data protection laws.
5. Data Security
We take reasonable measures to protect your personal information from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. However, no internet or email transmission is ever fully secure or error-free.
6. Your Rights
You have the right to access, correct, or delete your personal information held by Easycare Plumbing. If you wish to exercise these rights, please contact us at the details provided below.
7. Changes to This Policy
Easycare Plumbing reserves the right to modify this privacy policy at any time. We will post the revised policy on our website, and we encourage you to review our privacy policy periodically.
8. Contact Us
If you have any questions about this privacy policy or our treatment of your personal information, please contact us at:
Easycare Plumbing
03 9887 7757
Melbourne, VIC
